The skills of an effective coach . . .

The skills of an effective coach include:

• Active listening
• Using observable data
• Analyzing performance issues
• Acknowledging/affirming
• Suspending judgment/being curious
• Deepening the learning through effective questions
• Supporting ownership of challenges
• Managing resistance
• Agreeing on action steps

Through conceptual and experiential mediums, participants learn a proven model, skills and techniques. Participants learn through experiential training methods, small and large group discussions, video presentation and role-play practice.

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