Benefits of coaching . . .

A manager's role involves looking for ways to continually support the development of staff members on the job. Coaching is an ongoing process that is either formal or "on the spot." The value of managers learning to support their staff through coaching quickly becomes evident, for the manager, staff members and the organization. Some of the benefits of coaching include:

• Enhanced staff performance, development and motivation
• Improved communication between the manager and staff
• A more effective, capable staff
• A more motivated and satisfied staff because individuals feel supported
• Higher staff productivity and work quality
• Higher self-esteem and confidence of manager and staff members
• Greater commitment to the work and organization
• Improved retention
• Smoother facilitation of change
• Enhanced problem solving abilities among staff
• Less stressful work environment
• Managers are more effective in their positions because they know how to motivate and support staff and build productive working relationships
• Impact on the organizational culture to support people achieving their potential
• The creation of a development plan for professional and personal growth
• Ongoing review and guidance regarding the accomplishment of goals
• Improved confidence and morale of the manager and staff

To be what we are and to become what we are capable of becoming...

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