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This program is designed to create an awareness of diversity and its implications, as well as to provide participants with the communication skills required to be effective in a diverse workforce. This course is non-confrontational in nature, recognizing that while we all have prejudices based Participants learn how their own background influences their perceptions about what is "right" and "wrong," and how these beliefs affect action and communication with diverse others. Participants also learn how to give feedback, ask questions, and deal with conflict. Rather than just offering information on specific cultural areas, tools for working with all diverse others are Diversity can become a competitive advantage that can be used to generate innovation and more creative business solutions. Participants will:
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